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Vazhievents

Privacy Policy

Terms & Conditions

Effective Date: [Insert Date]

Welcome to Vaazhi Wedding and Event Planners.

These Terms & Conditions govern your use of our website and the booking of individual services and event packages through our platform.

By using our website, submitting an enquiry, placing a booking, or making a payment, you agree to these Terms & Conditions.

1. About Our Services

Vaazhi Wedding and Event Planners provides event planning, coordination, decoration, makeup, mehendi, photography, videography, catering, and other event-related services.

Services may be offered individually or as part of customized packages.

2. Service Selection

Customers may select:

  1. Individual services
  2. Multiple services
  3. Customized combinations
  4. Complete event packages

The availability, pricing, inclusions, exclusions, duration, and terms of each service may vary.

Customers should review the service description and quotation before making payment.

3. Pricing

Prices displayed on the website may be subject to change.

The final price for an event may depend on factors including:

  1. Event date
  2. Venue
  3. Location
  4. Number of guests
  5. Service requirements
  6. Customization
  7. Materials
  8. Travel requirements
  9. Additional manpower
  10. Vendor charges
  11. Taxes, where applicable

The final quotation or invoice issued to the customer will determine the applicable price for the confirmed booking.

4. Booking Confirmation

A booking is confirmed only after:

  1. Availability has been confirmed;
  2. The customer has accepted the applicable quotation/package;
  3. Required booking information has been provided; and
  4. The required advance/payment has been received.

A payment made without confirmed availability may be subject to refund or adjustment.

5. Customer Responsibilities

Customers are responsible for providing accurate information regarding their event.

This includes:

  1. Correct event date
  2. Venue address
  3. Event timing
  4. Contact information
  5. Guest count
  6. Selected services
  7. Special requirements
  8. Access requirements at the venue

Customers must inform Vaazhi of any changes as early as possible.

6. Event Venue and Access

The customer is responsible for ensuring that Vaazhi and its service providers have reasonable access to the venue for setup and service delivery.

Where applicable, the customer should obtain necessary permissions from the venue, apartment association, hotel, hall, local authority, or other relevant party.

Additional charges may apply if setup or service is delayed because required access is unavailable.

7. Additional Services

Any service, product, equipment, manpower, travel, accommodation, overtime, or customization not included in the confirmed package may be charged separately.

Additional work will be subject to availability.

8. Changes to Packages

Customers may request changes to their selected package.

Changes may result in:

  1. Additional charges;
  2. Revised pricing;
  3. Changes to discounts;
  4. Changes in vendor allocation; or
  5. Changes in availability.

A package modification becomes effective only after confirmation by Vaazhi.

9. Third-Party Vendors

Certain services may be performed by independent third-party professionals or vendors.

Vaazhi will make reasonable efforts to select and coordinate reliable service providers.

However, vendor availability, performance, or circumstances beyond our reasonable control may occasionally require substitutions or alternative arrangements.

10. Photography and Videography

Where photography or videography is included, the customer agrees that the final deliverables may depend on the agreed package.

Delivery time, number of photographs/videos, editing, album specifications, formats, and other deliverables will be based on the selected package or quotation.

Raw footage, unedited photographs, project files, or source files are not included unless specifically agreed.

11. Decoration

Decoration designs shown on the website, social media, catalogues, or other promotional material may be for reference purposes.

Actual decoration may vary depending on:

  1. Venue size
  2. Venue structure
  3. Availability of flowers/materials
  4. Lighting
  5. Weather
  6. Safety restrictions
  7. Venue rules
  8. Product availability

Reasonable substitutions of materials, flowers, props, or decorative elements may be made where necessary while maintaining the agreed overall theme and quality.

12. Makeup and Mehendi Services

Customers should disclose relevant allergies, sensitivities, or other requirements to the service provider before the service.

Customers are responsible for informing the makeup or mehendi professional of any known allergies or sensitivities.

Patch testing may be requested where appropriate.

13. Catering

Where catering is included, the menu, quantity, serving arrangements, guest count, and other catering details will be based on the confirmed quotation.

Changes to guest numbers or menu requirements may result in additional charges.

14. Payment

Payments must be made using the payment methods made available by Vaazhi.

Customers are responsible for ensuring that payment information is accurate.

A booking may be cancelled or treated as unconfirmed if the required payment is not received within the specified time.

15. Cancellation and Refunds

All cancellations and refunds are governed by our Cancellation & Refund Policy.

By making a booking, the customer acknowledges and accepts the applicable cancellation terms.

16. Force Majeure

Vaazhi shall not be liable for delays or failure to perform caused by events beyond reasonable control, including natural disasters, extreme weather, government restrictions, public emergencies, strikes, riots, transportation disruptions, venue closure, or similar unforeseen events.

We will make reasonable efforts to provide alternative arrangements or rescheduling where possible.

17. Website Content

We make reasonable efforts to ensure that information on the website is accurate.

However, images, designs, descriptions, prices, availability, and other information may occasionally contain errors or require updates.

We reserve the right to correct errors and update website information.

18. Intellectual Property

Unless otherwise stated, the website content, brand name, logo, text, graphics, photographs, videos, designs, and other materials belonging to Vaazhi may not be copied, reproduced, modified, distributed, or commercially used without prior written permission.

19. Customer Images and Event Content

Where photography or videography is provided by Vaazhi or its service providers, Vaazhi may request permission to use selected event photographs or videos for portfolio, website, social media, advertising, or promotional purposes.

Customer consent may be obtained separately where required.

Customers may contact us regarding any specific privacy restrictions or objections.

20. Limitation of Liability

To the extent permitted by applicable law, Vaazhi Wedding and Event Planners shall not be liable for indirect, incidental, special, or consequential losses arising from circumstances beyond our reasonable control.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

21. Third-Party Links

Our website may contain links to third-party websites or services.

Vaazhi is not responsible for the content, availability, security, or practices of third-party websites.

22. Privacy

Your use of our website and services is also governed by our Privacy Policy.

23. Changes to These Terms

We may update these Terms & Conditions from time to time.

The updated version will be published on this page with the revised effective date.

24. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by the applicable laws of India.

Subject to applicable law, disputes shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the business.

25. Contact Us

For questions regarding these Terms & Conditions:

Vaazhi Wedding and Event Planners

Email: [Your Email Address]

Phone: [Your Phone Number]

Address: [Your Business Address]